In these Terms and Conditions, the user of the Website is referred to as “you” or “your” and the provider of website is referred to as “Snugo”, “www.snugo.in”, “we”, “us” or “our”.
Customer Service Policy
Snugo is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 5-15 business days; in the event that an ordered item is not available, or we are unable to fulfil your order for any reason whatsoever, we will notify you within 5 business days for instructions to arrange an agreeable alternative item, a backorder or a full refund, as the case maybe.
If the product is damaged or affected in any way on account of improper, reckless use, disregard of care instructions provided, we assume no liability for the damage or any shortcomings in the make or quality of the product.
Measurements/dimensions of products
Measurements/dimensions of the products are approximate only to allow you to understand the approximate size of the product. Therefore, the actual product dimension delivered to you may sometimes slightly vary.
Copyright & Intellectual Property
The trademark “Snugo” is a proprietary trademark used under a permitted license by Snugo.
The website (www.snugo.in) and all content including text, illustrations and images are created and owned by Snugo.
All disputes are subject to courts of Mumbai Jurisdiction only, located in the State of Maharashtra, India.
This website is expressly operated by Snugo. Unless otherwise noted, all design and content featured on www.snugo.in – including navigational buttons and images, artwork, graphics, photography, text, and the like are copyrights, trademarks, and/or intellectual property that are owned, controlled, or licensed by Snugo. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use.
Any copying, dissemination, reproduction, publication, display or use of the above-said Intellectual Property (IP) Rights, whether partly or in full, without the permission of Snugo, is prohibited and will be considered as violation of the IP rights of Snugo.
Limitation of Liability
Given the unpredictability of technology and the online environment, Snugo does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Snugo shall not be liable for damages of any kind related to your use of or inability to access this website.
We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on www.snugo.in may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order.
Please be aware that we present our content ‘as is’ and make no claims to its accuracy, either express or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product at www.snugo.in is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Snugo shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Snugo shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card / debit card / bank account charged. If your credit card has already been charged for the purchase and your order is cancelled, Snugo shall issue a credit to your credit card account in the same amount.
Availability, Product Information, Pricing & Colours
At Snugo, we go out of our way to give you the kind of distinctive merchandise for which our brand “Snugo” is recognised. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on www.snugo.in is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Most www.snugo.in products displayed on the website are available while supplies last.
Many of www.snugo.in products are manufactured locally. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of colour will be accurate.
You agree to indemnify, defend, and hold harmless Snugo, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Although we will make every effort to respond quickly to applicable email messages sent to email@example.com, Snugo is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.